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How It Works
Submitting your claim
could not be simpler. Contact us today and we will post
you a claims form. Once completed send it back to us.
Using our extensive
experience and expertise we will put together a case
file and write to the financial institution that sold
you the PPI policy. It is their responsibility to prove
the policy was sold correctly and meets all the points
laid out by the Insurance Ombudsman.
Working on your behalf we
will challenge this every step of the way (this includes
further representation to The Financial Ombudsman and
potentially a Claims Court) until the case
is either won, or proven to be fair.
Remember we work on your
behalf on a NO-WIN
NO-FEE basis, so it costs you nothing to try !
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YOUR
QUESTIONS ANSWERED |
| 1. |
How
much can I claim? |
You can
claim back any premiums paid plus interest for
last 6 years. |
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| 2. |
Will
I need all the paperwork and statements? |
It does
help, but no just the contact information of the
salesperson, the company and policy number. We can get the
rest of the information from the financial
institution responsible. |
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| 3. |
How
long will the claim take? |
Each
claim varies. It can be in as little as 3 weeks,
some take up to 12 weeks depending upon the
company involved. |
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| 4. |
What
if the financial institution won't give me my
money back? |
As we
are acting on your behalf we will take your case
to the Financial Ombudsman who will also contact
the financial institution. |
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| 5. |
Is
there a limit to how much I can claim? |
No,
there is no limit. |
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| 6. |
Will
the company contact me direct? |
They may
do due to the policy contact information they have
on their computer. But as you have instructed us
to act on your behalf simply send any
correspondence to us and we will deal with it and answer it
appropriately. |
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| 7. |
Will
my data be safe with you? |
Yes.
We are registered with the Data Commissioner and
the Ministry of Justice. Your data will be kept
confidential and only used for the purposes of
this claim. |
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Fees - NO-WIN NO-FEE
GUARANTEED Claim
Line UK works in an open and honest way. We use our
experience and expertise to win your claim, we charge a
fee, you get your money back - it's that simple ! We
specialise in PPI
compensation claims and will take all the risk for
you. We promise:
- to provide
professional and expert advice
- to work hard to
recover your money
- only to charge a fee
once we have won your claim
- there is no hidden
agenda or hidden costs
Where
the claimant cannot provide full policy documentation we
will have to apply to the financial institution who sold
the policy for duplicate policy documents. Some
companies will charge an administration fee for this. We
reserve the right to pass on this charge prior to any
further representation.
Once we
recover compensation, our fee will be 20% plus VAT of
the compensation recovered. This fee covers the cost of
your entire claim with Claim Line UK, including any
representations we have to make on your behalf to The
Financial Ombudsman or in a Claims Court. In addition to
our fee, if we win, any court fees or data protection
fees paid by Claim Line UK will be chargeable, but
should in any event be paid by the bank in addition to
your compensation. Full
terms and conditions are included with your claim pack. |
